/* Carte « Discuter avec l'équipe » + panneau chat (aligné app ContactPage) */
.support-chat-card {
  display: flex;
  align-items: center;
  gap: 14px;
  width: 100%;
  margin: 0 0 24px;
  padding: 16px 18px;
  border: none;
  border-radius: 12px;
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  background: linear-gradient(135deg, #366c5d 0%, #2f5f52 100%);
  color: #fff;
  box-shadow: 0 6px 20px rgba(54, 108, 93, 0.25);
  transition: transform 0.15s ease, box-shadow 0.15s ease;
}

.support-chat-card:hover {
  transform: translateY(-1px);
  box-shadow: 0 8px 24px rgba(54, 108, 93, 0.32);
}

.support-chat-card-icon {
  position: relative;
  flex-shrink: 0;
  width: 44px;
  height: 44px;
  border-radius: 10px;
  background: rgba(255, 255, 255, 0.18);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.35rem;
}

.support-chat-card-dot {
  position: absolute;
  top: -2px;
  right: -2px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: #e53935;
  border: 2px solid #366c5d;
}

.support-chat-card-dot[hidden] {
  display: none !important;
}

.support-chat-card-text {
  flex: 1;
  min-width: 0;
}

.support-chat-card-title {
  display: block;
  font-size: 0.95rem;
  font-weight: 600;
}

.support-chat-card-sub {
  display: block;
  margin-top: 2px;
  font-size: 0.8rem;
  opacity: 0.92;
}

.support-chat-card-chevron {
  font-size: 1.25rem;
  opacity: 0.9;
}

.support-login-hint {
  margin: 0 0 24px;
  padding: 14px 16px;
  background: #eef4f0;
  border: 1px solid #d4e8df;
  border-radius: 12px;
  font-size: 0.88rem;
  color: #444;
}

.support-login-hint a {
  font-weight: 600;
}

.support-chat-panel {
  margin: 0 0 28px;
  border: 1px solid #e8e8e0;
  border-radius: 12px;
  overflow: hidden;
  background: #fafaf8;
}

.support-chat-panel[hidden] {
  display: none !important;
}

.support-chat-head {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 12px 14px;
  background: #fff;
  border-bottom: 1px solid #eee;
}

.support-chat-back {
  border: none;
  background: transparent;
  font-size: 1.1rem;
  cursor: pointer;
  color: #366c5d;
  padding: 6px 8px;
  border-radius: 8px;
}

.support-chat-back:hover {
  background: #eef4f0;
}

.support-chat-head-text strong {
  display: block;
  font-size: 0.95rem;
}

.support-chat-head-text span {
  font-size: 0.78rem;
  color: #666;
}

.support-chat-messages {
  min-height: 220px;
  max-height: min(52vh, 420px);
  overflow-y: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.support-chat-empty {
  margin: auto;
  text-align: center;
  padding: 24px 16px;
  color: #666;
  font-size: 0.88rem;
  line-height: 1.5;
}

.support-chat-empty strong {
  display: block;
  margin-bottom: 8px;
  color: #1a1a1a;
  font-size: 0.95rem;
}

.support-msg {
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 0.88rem;
  line-height: 1.45;
  word-break: break-word;
}

.support-msg--me {
  align-self: flex-end;
  background: #366c5d;
  color: #fff;
  border-bottom-right-radius: 4px;
}

.support-msg--team {
  align-self: flex-start;
  background: #fff;
  color: #333;
  border: 1px solid #e8e8e0;
  border-bottom-left-radius: 4px;
}

.support-msg-meta {
  display: block;
  margin-top: 4px;
  font-size: 0.68rem;
  opacity: 0.75;
}

.support-chat-form {
  display: flex;
  gap: 8px;
  padding: 12px 14px;
  background: #fff;
  border-top: 1px solid #eee;
}

.support-chat-input {
  flex: 1;
  min-height: 42px;
  max-height: 120px;
  padding: 10px 14px;
  border: 1px solid #ddd;
  border-radius: 22px;
  font: inherit;
  font-size: 0.88rem;
  resize: none;
}

.support-chat-send {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  border: none;
  border-radius: 50%;
  background: #366c5d;
  color: #fff;
  font-size: 1.1rem;
  cursor: pointer;
}

.support-chat-send:disabled {
  opacity: 0.5;
  cursor: default;
}

.support-chat-status {
  padding: 8px 14px;
  font-size: 0.8rem;
  color: #b71c1c;
  background: #fdecea;
}

.support-chat-status[hidden],
.support-chat-loading {
  display: none;
}

.support-chat-loading.is-active {
  display: block;
  padding: 24px;
  text-align: center;
  color: #666;
  font-size: 0.88rem;
}